Our Refund Policy
At A-1 Kendrick Fence Company, we are committed to providing exceptional service and high-quality fencing solutions to our valued customers. We understand that sometimes, circumstances may necessitate changes to your fencing project plans. To ensure transparency and clarity in our refund policy, we have outlined the following guidelines:
1. Deposit Policy:
- A deposit is required to initiate your fencing project. This deposit is nonrefundable after three (3) business days from the date of payment.
- The purpose of the deposit is to secure materials and labor for your project, and its nonrefundable nature helps us maintain our commitment to timely project scheduling.
2. Cancellation and Refund Eligibility:
- If you decide to cancel your fencing project within three (3) business days of making the initial deposit payment, you are eligible for a full refund of the deposit amount.
- After the three (3) business day period has elapsed, the deposit becomes nonrefundable, as we will have already allocated resources to your project.
3. Credit Card Payments:
- If you paid your deposit using a credit card and are eligible for a refund within the three (3) business day period, a 3% processing fee will be deducted from the refunded amount. This fee covers the charges incurred by A-1 Kendrick Fence Company for credit card transactions.
4. Requesting a Refund:
- To request a refund, please contact our customer service team at (601) 939-1446 or sales@a1kendrick.com. We will guide you through the process and assist you with the necessary documentation.
5. Refund Processing Time:
- Refunds will be processed as quickly as possible, typically within 4-6 business days from the date we receive your cancellation request and any required documentation.
6. Additional Terms and Conditions:
- Our refund policy is subject to change without notice. Please refer to the most recent version of our policy on our website or contact our customer service team for updates.
- Any changes or modifications to your fencing project scope may affect refund eligibility. Please discuss such changes with your project manager.
We value your business and strive to deliver the best fencing solutions and customer service in the industry. If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to our customer service team. Thank you for choosing A-1 Kendrick Fence Company for your fencing needs.
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Frequently Asked Questions
The cost of a fence depends upon several factors. The main determining factors consist of what type of fence material is selected, the style of fence being built, what type and how many gates are installed, and, of course, how many linear feet of fence is required. (Linear footage is calculated by measuring the perimeter of the area that the fence will be built on.) For privacy fences, pressure-treated pine is the most economical material choice.
Want to get a better idea of fence cost? Use our fence estimator tool and GET AN INSTANT QUOTE.
When your backyard backs up against your neighbor’s yard, you’ll want a privacy fence with a height that gives you the most privacy. Usually, this can be accomplished with a 6ft height. But we can do height transitions higher or lower than 6ft in order to give you more privacy or more view depending on your preference.
If your backyard does not back up against a neighbor, but to a green space or pond, our ornamental fence is a popular choice. Your yard may be perfect for a picket fence or a chain link fence if privacy is not a priority.
The land rights may vary in your area. So, it may be necessary to check with your local tax assessor’s office office. However, the ownership of an existing fence is typically the same owner of the land for which the fence is installed upon. We do not conduct any property surveys nor do we imply property lines. If there is an existing fence, you should check with your neighbors to be certain the fence is yours. When there is doubt, it may be necessary to hire a survey company to mark the property lines.
Our pine fencing products are pressure-treated to make them resistant to insects, rot, and damage. However, our cedar fencing is naturally resistant to insects, rot, and decay. Therefore, cedar fences do not usually require pressure treatment.
When fences are installed using pre-fabricated panels, fencing slopes and irregular ground levels can be difficult to properly fence. You will usually get large gaps at the bottom areas and uneven capping.
We do NOT use pre-fabricated fence panels. We build custom fences. Custom fences (or stick-built fences) allow us to better follow the lay-of-the-land (topography) and gives a much smoother transition. We can include custom transitions as an upgrade to your fence installation.
The turnaround time for fence installation depends on several factors such as type of fence, length of fence to be installed, site conditions, and material lead times. Project time would also be affected by the removal of any existing fence if required. Please ask your sales representative for scheduling details.
Each fence comes with a different type or warranty or guarantee of performance. For example, our wood fences come with a ONE YEAR WARRANTY that covers exchange of faulty product. Aluminum fences come with a LIFETIME WARRANTY through the manufacture. Please see the warranty section of our Resources page for complete details.
We’re located in Pearl, MS but we install fences and complete construction projects in the Jackson Metro Area. You can also see our complete service areas in the footer of our website.
